AI-Powered Triage & Routing

AI classifies, prioritises, and routes reports to the right teams based on urgency and risk profile.

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Getting the right information to the right people, fast

Once a report is submitted, Continual’s AI automatically classifies the issue; fraud, misconduct, safety, or other business-critical risks; and prioritises it based on urgency and company-specific risk profiles. Reports are routed directly to the most relevant managers or teams, ensuring timely, targeted action. The management portal gives oversight with full context, letting teams review, update, and track investigations efficiently while reducing administrative overhead.

Automatic assigned

Continual first categorises each report and assigns an early “temperature check” on severity and potential business impact. From there, it intelligently segments and routes the issue so only the relevant managers or teams see it - protecting confidentiality, enabling faster action, and ensuring decisive responses to the most critical risks.

Increase reports, reduce noise

Continual first categorises each report and assigns an early “temperature check” on severity and potential business impact. From there, it intelligently segments and routes the issue so only the relevant managers or teams see it - protecting confidentiality, enabling faster action, and ensuring decisive responses to the most critical risks.

Aligned with existing policies and procedures

Continual analyses each report against your company’s policies and procedures, and can suggest a recommended course of action. This ensures responses are fast, consistent, and aligned with compliance standards, enabling managers to act confidently while maintaining robust governance and protecting the business.

"Having visibility of people risk contextualised with our business needs and the compliance frameworks we adhere to has been a real game changer for us."

Hannah McLoed
Chief Compliance Officer
Benefits

Why choose our solutions?

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Automated Classification

AI automatically categorises reports by type (fraud, safety, misconduct, etc.) for precise handling.

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Early Severity Assessment

Each report receives an initial “temperature check” for urgency and potential business impact.

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Smart Routing

Issues are routed only to the relevant teams or managers, ensuring fast, confidential, and actionable responses.

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Enhanced Performance

Boost overall business performance by leveraging advanced tools and insights that optimize processes, improve efficiency, and drive growth.

FAQ

Quick answers to your questions about our services

How does your fraud monitoring tool integrate with our existing ERP and operations software?

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What security measures do you have in place to protect our sensitive financial data?

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How does your tool identify potential fraud risks?

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Can your tool handle global operations and multiple currencies?

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Can the tool adapt to our specific industry and business model?

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To learn more about our services, please get in touch.

Experience the power of enabling your people to speak-up. Schedule a personalised demo now to see how our advanced platform can give you clearer risk insights and a healthier business.

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